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Technology Operational Lead, Mining Industry

EXECUTIVE SEARCH STATUS: Current 

POSITION: Technology Operational Lead 

NATURE OF BUSINESS: Mining Industry

JOB LOCATION: Johannesburg

REPORTS TO: Chief Information Officer

SUMMARY OF EXECUTIVE OPPORTUNITY:

Monitor all events that occur in the enterprise IM (Information Management) environment, and detect and escalate all exception conditions to ensure normal operations

Lead all Service Integration and Technical Operations, ensuring that all company policies are adhered to, and ensure all relevant information is collated and shared across all enterprise IM

KEY EXECUTIVE ATTRIBUTES REQUIRED:

  • Experience in monitoring events that occur in the enterprise IM environment; detecting and escalating exception conditions to ensure normal operations continue
  • Competent in leading, planning and directing all activities related to Service Integration and Technical Operations
  • Experienced in ensuring company policies are enforced throughout the area of responsibilities (including but not limited to, service delivery, metering, billing, security, operational risk, orchestration, provision and automation of services)
  • Experience in designing, delivering and maintain the organisation knowledge management strategy, processes and procedures to ensure relevant information is collated, recorded, organised and shared across all enterprise IM
  • Experience in an Agile environment

QUALIFICATIONS:

  • Essential to have either an IT/IS Related Honors Degree (BSc (Hons) Information Systems Technology or BCom (Hons) Informatics)
  • Essential to have ITIL Foundation certification
  • An advantage to have ITIL Intermediate: Service Design and ITIL Intermediate: Service Operations qualifications

 

Send your details in confidence to: lynn.archibald@amropwoodburnmann.co.za

Note: Amrop Woodburn Mann will verify the qualifications of candidates prior to final client interview. Should you be interviewed by Amrop Woodburn Mann you will be asked to sign a consent form to permit us to verify your qualifications. Scanned copies of your degrees and diplomas may be asked for and can be sent to us when sending us your educational and career details.